TERMS AND CONDITIONS

  1. General Information

The ownership of this website (hereinafter, the “Website”) or its corresponding mobile application (hereinafter, the “Mobile Application”) belongs to Tax Solutions (commercial brand of Tax Solutions 2023, S.L.), a company with Tax ID (NIF) B-56.338.023, registered in the Mercantile Registry of Lleida, Volume 1702, Folio 38, Sheet L-35.112, and with contact details as follows:

[email protected]

This document (as well as any other documents mentioned herein) governs the conditions under which the use of this Website and the purchase or acquisition of products and/or services through it are regulated (hereinafter, the “Conditions”).

For the purposes of these Conditions, the activity carried out by Tax Solutions through the Website includes the commercialization of a statistics service associated with padel court bookings for matches.

In addition to reading these Conditions, before accessing, browsing, and/or using this website, the User must have read the Legal Notice and General Terms of Use, including the cookie policy, as well as the privacy and data protection policy of Tax Solutions. By using this Website or by requesting the acquisition of a product and/or service through it, the User agrees to be bound by these Conditions and everything mentioned above. Therefore, if you do not agree with all of this, you should not use this Website.

Likewise, these Conditions may be modified. The User is responsible for reviewing them each time they access, browse, and/or use the Website, as those in force at the time of requesting products and/or services will apply.

For any questions the User may have regarding the Conditions, they may contact the owner using the contact details provided on this website.

  1. The User

Accessing, browsing, and using the Website confers the status of User (hereinafter, individually or jointly referred to as “User”), and therefore, from the moment browsing begins, all Conditions are accepted, as well as any subsequent modifications, without prejudice to the application of mandatory legal regulations as appropriate.

The User assumes responsibility for proper use of the Website. This responsibility shall extend to:

  • Using this Website only to make legally valid inquiries and purchases or acquisitions.
  • Not making any false or fraudulent purchases. If it is reasonably considered that a purchase of this nature has been made, it may be cancelled and the relevant authorities informed.
  • Providing truthful and lawful contact information, such as email address, postal address, and/or other details (see Legal Notice and General Conditions of Use).

The User declares that they are over 18 years of age and have the legal capacity to enter into contracts through this Website.

  1. Purchase or acquisition process

Users who are properly registered may purchase on the Website using the established means and methods. They must follow the online purchase/acquisition procedure in the Mobile Application and/or the Website, during which the services selected must be added to the final purchase area, and finally click “pay” (or the button with similar wording that completes the action), which implies full acceptance of the transaction.

Likewise, the User must review and/or complete the information requested at each step, even though during the purchase process, before making payment, purchase data may be modified.

Communications, purchase orders, and payments involved in transactions carried out on the Website may be stored and kept in Tax Solutions’ computerized records in order to serve as proof of transactions, in all cases respecting reasonable security conditions and applicable laws and regulations, particularly those relating to GDPR and the rights of Users in accordance with the privacy policy of this Website (Legal Notice and General Terms of Use).

  1. Availability

All purchase orders received by Tax Solutions through the Website are subject to product availability and to the fact that no circumstances or force majeure prevent the provision of the services. If difficulties arise regarding service provision, Tax Solutions undertakes to inform the User and refund any amount that may have been paid in advance for services not provided, or cancel the order. This will also apply in cases where service provision becomes impossible.

  1. Prices and payment

Prices displayed on the Website are final, in Euros (€), and include taxes, unless otherwise stated due to legal requirements, especially regarding VAT.

In no case will the Website automatically add additional charges to the price of a product or service, only those voluntarily selected and freely accepted by the User will apply.

Prices may change at any time, but such changes will not affect orders or purchases for which the User has already received an order confirmation.

Accepted payment methods are credit or debit card.

Tax Solutions uses all means necessary to ensure the confidentiality and security of payment data transmitted by the User during transactions on the Website. The Website uses an SSL secure payment system (Secure Socket Layer) for payment processing.

Credit card payments are subject to verification and authorization by the issuing bank. If the issuing entity does not authorize payment, Tax Solutions will not be responsible for any delay or non-delivery and no contract will be formed with the User.

In all cases, by clicking “pay” (or equivalent button), the User confirms that the payment method used is theirs or, where applicable, that they are the legitimate holder of the gift card or debit card used.

  1. Technical means for correcting errors

The User is hereby informed that, in the event that an error is detected in the data entered necessary to process their purchase request on the Website, they may modify such data by contacting Tax Solutions through the contact spaces enabled on the Website and, where applicable, through those enabled for customer service contact, and/or by using the contact details provided in the first clause (general information). Likewise, this contact information may also be used by the User through their personal account on the Website.

In any case, before clicking “pay” (or a button with a different name but equivalent effect enabled for this purpose), the User has access to the section, shopping cart, or basket where their purchase requests are recorded and may make modifications.

Likewise, the User is referred to the Legal Notice and General Terms of Use to obtain more information on how to exercise their right of rectification in accordance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data.

  1. Cancellations

In cases where the User purchases products or services through the Website owned by the data controller, they are entitled to a series of rights, as listed and described below:

Right of withdrawal (cancellation)

To exercise this right of withdrawal, the User must notify their decision to Tax Solutions. This may be done, where applicable, through the contact spaces enabled on the Website or via [email protected].

To comply with the withdrawal deadline, it is sufficient for the communication expressing the decision to withdraw to be sent before the corresponding deadline expires.

In the event of withdrawal, Tax Solutions shall reimburse the User for all payments received without undue delay and, in any case, no later than 14 calendar days from the date on which Tax Solutions is informed of the User’s decision to withdraw.

Tax Solutions shall reimburse the User using the same payment method used for the initial purchase transaction. This reimbursement will not incur any additional cost to the User.

In the same sense, this applies to services that the User may contract through this Website, since the law establishes that there is no right of withdrawal when the service has been fully performed, or when performance has begun with the express consent of the consumer and user and with their acknowledgment that they are aware that once the contract has been fully executed by Tax Solutions, they will lose the right of withdrawal.

  1. Exemption from liability

Unless otherwise provided by law, Tax Solutions shall not accept any liability for the following losses, regardless of their origin:

  • any losses not attributable to any breach on its part,
  • business losses (including loss of profits, revenue, contracts, anticipated savings, data, loss of goodwill, or unnecessary expenses incurred), or
  • any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale of products or services was concluded.

Likewise, Tax Solutions also limits its liability in the following cases:

  • Tax Solutions applies all measures aimed at providing an accurate visual representation of the product on the Website; however, it is not responsible for minor differences or inaccuracies that may occur due to screen resolution limitations, browser issues, or similar causes.
  • Technical failures due to unforeseen circumstances or other causes that prevent normal operation of the internet service. Lack of availability of the Website due to maintenance or other reasons that prevent access to the service. Tax Solutions takes all reasonable measures to carry out the purchase, payment, and delivery process of products; however, it is exempt from liability for causes beyond its control, including force majeure or unforeseen circumstances.
  • In general, Tax Solutions shall not be liable for any failure or delay in the performance of any obligations assumed when such failure is due to events beyond its reasonable control, i.e., due to force majeure, which may include, by way of example but not limited to:
    • Strikes, lockouts, or other industrial action.
    • Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not), or threat or preparation for war.
    • Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.
    • Inability to use trains, ships, aircraft, motor transport, or other means of transportation, whether public or private.
    • Inability to use public or private telecommunications systems.
    • Acts, decrees, legislation, regulations, or restrictions of any government or public authority.

As a result, obligations shall be suspended for the period during which the force majeure event continues, and Tax Solutions shall be granted an extension of time to comply with such obligations equal to the duration of the force majeure event. Tax Solutions may use reasonable means to find a solution that allows it to fulfil its obligations despite the force majeure event.

  1. Indemnity

All actions subject to indemnification in favour of Tax Solutions remain your responsibility. Therefore, you agree to indemnify, defend, and hold harmless us and our partners, licensors, affiliates, contractors, officers, directors, employees, representatives, and agents from and against any third-party claims, damages (actual and consequential), actions, proceedings, demands, losses, liabilities, costs, and expenses (including reasonable legal fees) suffered or reasonably incurred by us as a result of, or in connection with:

  • any negligent act, omission, or wilful misconduct on your part;
  • your access to or use of the application;
  • the uploading or sending of Content to the Application by you;
  • any breach of these Terms by you; and/or
  • your violation of any law or any rights of any third party.

We reserve the exclusive right to settle, compromise, and pay any and all claims or causes of action brought against us without your prior consent. If requested, you shall fully and reasonably cooperate with us in the defence of any relevant claim.

The foregoing provision requires you to indemnify Tax Solutions 2023, S.L. for any dishonest commercial practice or any fraud, deception, misrepresentation, concealment, suppression, or omission of any material fact in connection with the Application.

  1. Written communications and notifications

By using this Website, the User agrees that most communications with Tax Solutions shall be electronic (email or notices published on the Website).

For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information, and other communications that Tax Solutions sends electronically comply with the legal requirements of being in writing. This condition does not affect the rights recognized by law to the User.

The User may send notifications and/or communicate with Tax Solutions through the contact details provided in these Terms and, where appropriate, through the contact sections of the Website.

Likewise, unless otherwise stated, Tax Solutions may contact and/or notify the User via the email address or postal address provided.

  1. Waiver

No waiver by Tax Solutions of any specific legal right or action, or failure to require compliance by the User with any of their obligations, shall constitute a waiver of other rights or actions arising from a contract or these Terms, nor shall it exempt the User from compliance with their obligations.

No waiver by Tax Solutions of any of these Terms or of any rights or actions arising from a contract shall be effective unless expressly stated to be a waiver and formally communicated to the User in writing.

  1. Nullity

If any provision of these Terms is declared null and void by a final decision issued by a competent authority, the remaining clauses shall remain in force and shall not be affected by such declaration of nullity.

  1. Entire Agreement

These Terms and any document expressly referred to in them constitute the entire agreement between the User and Tax Solutions regarding the subject matter of the purchase and replace any prior agreement, understanding, or promise, whether verbal or written, between the parties.

The User and Tax Solutions acknowledge that they have not entered into the contract relying on any representation or promise made by the other party, except as expressly stated in these Terms.

  1. Data Protection

Images and documents, geographic location data (latitude and longitude), as well as personal data provided by the User to Tax Solutions in the context of transactions on the Website and Mobile Application, are collected and processed in accordance with the Privacy Policy established on the Website (Legal Notice and General Terms of Use).
By accessing, browsing, and/or using the Website, the User consents to the processing of such information and data and declares that all information provided is true and accurate.

  1. Applicable Law and Jurisdiction

Access to, browsing, and/or use of this Website, as well as contracts for the purchase of products through it, shall be governed by Spanish law.

Any dispute, problem, or disagreement arising from or related to access to, browsing of, and/or use of the Website, as well as the interpretation and execution of these Terms, or of any contracts between Tax Solutions and the User, shall be subject to the exclusive jurisdiction of the Spanish courts and tribunals.

  1. Complaints and claims

The User may submit complaints, claims, or any other comments they wish to make to Tax Solutions through the contact details provided at the beginning of these Terms (General Information).

In addition, Tax Solutions provides official complaint forms available to consumers and users, who may request them from Tax Solutions at any time using the contact details provided at the beginning of these Terms (General Information).

Likewise, if the conclusion of this purchase contract between Tax Solutions and the User gives rise to a dispute, the User as a consumer may request an out-of-court dispute resolution procedure in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC. This procedure can be accessed via the following website: http://ec.europa.eu/consumers/odr/